Expedia: it’s not all plain sailing
March 19, 2008
Remember the New York Times’ article about “determined detractors”? One trait they didn’t mention was a tendency to play fast and loose with the yellow highlighter.
OK, I am being flippant but just look at this anti-Expedia site I turned up this morning. The customer is plainly upset and has been for a very long time.
Whatever the rights and wrongs of his case, which you can read about in plenty of detail, his sucks-site highlights the disadvantages of an automatic, or at least an impersonal, email response when your customer has a beef.
Now Mr D Tractor. has taken it upon himself a) to aggregate every scrap of Expedia complaint or criticism he can find while b) associating Expedia with all scams he can dig up on the internet. Ouch.
Wait, do I detect a similar design style in the equally critical Expedia News ? I think I do. Here you can download a black ribbon for your blog to show solidarity with the other Expedia haters.
Finally there is a campaign page over here to rally the troops against Expedia’s “unethical business practices” which is looking for a million members and so far seems to have found about two.
Comments
6 Responses to “Expedia: it’s not all plain sailing”
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The VictimsofExpedia people used to spam the Travolution Blog comments section every time we mentioned Expedia.
It took a while but eventually they stopped doing so. They couldn’t quite understand that our blog is a discussion board about issues relating to travel companies, but not an area where they can link-bait or spread their invective.
The VictimsofExpedia people used to spam the Travolution Blog comments section every time we mentioned Expedia.
It took a while but eventually they stopped doing so. They couldn’t quite understand that our blog is a discussion board about issues relating to travel companies, but not an area where they can link-bait or spread their invective.
Great, I look forward to all the comments.
Great, I look forward to all the comments.
Hi Neal
It is not a anti-EXPEDIA site. It is a pro-travelers site. Travelers need to aware they might be scammed. So far thousand of people have been already alerted.
Mr D. Tractor
Hi Neal
It is not a anti-EXPEDIA site. It is a pro-travelers site. Travelers need to aware they might be scammed. So far thousand of people have been already alerted.
Mr D. Tractor